Complementary offer
Enterprise content management (ECM) and archiving
Centralise, archive and retrieve the documents you produce and receive.
A document sent to a customer must be retrievable, sometimes years later. Archiving and content management are therefore the natural extension of customer communications management (CCM).
Stream Management works on enterprise content management (ECM) platforms to connect document composition to archiving, digitise inbound flows and manage the document lifecycle in line with your regulatory obligations.
What Stream Management does
CCM archiving
Automatic transfer of produced documents into the archiving system, with the metadata needed for search.
Inbound flows
Scanning, classification and processing of incoming letters and forms.
ECM platforms
Integration and maintenance of Alfresco, Nuxeo, IBM and OpenText platforms.
Other solutions
A CCM project, a migration, a need for extra hands?
Our consultants reply within two business days with a first, concrete view of your situation.