Expertise
Staff augmentation
CCM specialists to strengthen your teams, quickly.
The challenge
A project kicks off, a key person leaves, a workload peak arrives. CCM profiles are rare, and generalist consultancies often supply developers who are discovering the tool on your project.
Our approach
Understanding the need
A discussion with your manager to clarify the solution, level of seniority, duration and team context.
Proposed profiles
We put forward consultants who already know the solution, with references from previous assignments.
Start
Interview with your teams, a fast start and regular check-ins throughout the assignment.
Continuity
Knowledge sharing within our teams to ensure continuity in the event of absence or at the end of an assignment.
Our consultants are customer communications management (CCM) specialists: developers, template designers, project managers and architects. They work on the solutions of the vendors we partner with and share their know-how across the Stream Management team.
You stay in charge of your project and benefit from expertise that is operational from day one.
A CCM project, a migration, a need for extra hands?
Our consultants reply within two business days with a first, concrete view of your situation.